Privacy Policy
Last updated: March 19, 2026
1. Introduction
FileFlip ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our file conversion service ("Service").
2. Information We Collect
2.1 Information You Provide - Account information: When you sign in via Google, we receive your name, email address, and profile picture - Payment information: Processed by LemonSqueezy; we do not store credit card details on our servers - Uploaded files: Temporarily processed for conversion only
2.2 Information Collected Automatically - Usage data: Pages visited, features used, conversion types, file sizes (not file contents) - Device information: Browser type, operating system - Log data: IP address, access times, referring URLs - Cookies: Essential cookies only for session management and authentication
3. How We Use Your Information
- Provide and maintain the file conversion service
- Process your account and subscription
- Enforce usage limits (free tier)
- Monitor and prevent abuse
- Improve service performance
- Comply with legal obligations
- Read, analyze, or mine the content of your uploaded files
- Sell, rent, or share your personal data with third parties for marketing
- Use your data for advertising or profiling
- Train AI or machine learning models on your files or data
4. File Handling
- Uploaded files are processed on secured servers solely for conversion
- Free tier: Files are automatically deleted within 1 hour
- Paid tiers: Files are automatically deleted within 24 hours
- Files are transmitted via HTTPS (TLS encryption)
- We do not create backups or copies of your files beyond what is necessary for processing
- We do not access, view, or analyze the content of your files
5. Data Sharing
- LemonSqueezy: Payment processing (billing info only)
- Google: Authentication (OAuth only)
- Infrastructure providers: Server hosting (under data processing agreements)
- Law enforcement: Only when required by valid legal process
We will never sell your personal data.
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Account info | Until account deletion |
| Files (free) | 1 hour |
| Files (paid) | 24 hours |
| Conversion history | Until user clears or deletes account |
| Usage logs | 90 days |
| Payment records | As required by tax law |
7. Your Rights
- Access your personal data
- Delete your account and all associated data via Settings
- Export your data upon request
- Withdraw consent by discontinuing use
Contact fileflip@ana-yurt.dev to exercise these rights.
8. Security
We implement industry-standard security measures including HTTPS/TLS, encrypted storage, access controls, and automatic file deletion. No method of electronic transmission is 100% secure.
9. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect data from children.
10. Cookies
We use only essential cookies for session management, authentication, and user preferences. No tracking or advertising cookies.
11. Changes to This Policy
We may update this Privacy Policy periodically. Continued use after changes constitutes acceptance.
12. Contact
For privacy-related questions: fileflip@ana-yurt.dev